Return & Refund Policy
Grateful Daze LLC
Last Updated: January 22, 2026
We want you to be satisfied with your purchase. If you are not completely satisfied, please review our Return & Refund Policy below.
1. Return Eligibility
To be eligible for a return:
Items must be returned within [30] days of delivery
Items must be unused, unworn, and in original condition
Items must be in original packaging
Proof of purchase is required
Certain items may be final sale and not eligible for return. These will be clearly marked.
2. Return Shipping
Customers are responsible for all return shipping costs.
Grateful Daze LLC does not provide prepaid return labels unless the return is due to our error (such as receiving the wrong or defective item).
We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Original shipping charges are non-refundable
Processing time may take 5–10 business days after approval
4. Exchanges
If you need to exchange an item for the same product in a different size or variant (if applicable), please contact us first at info@gratefuldaze.com.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and order details so we can resolve the issue promptly.
6. How to Initiate a Return
To start a return, please contact:
Email: info@gratefuldaze.com
Phone: 888-431-8744
We will provide return instructions and the return shipping address.
